LESSONS LEARNT IN DESIGNING TRANSPORTATION SOLUTIONS FOR ELDERLY PEOPLE FOLLOWING A PARTICIPATORY APPROACH

DS 92: Proceedings of the DESIGN 2018 15th International Design Conference

Year: 2018
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Wallisch, Anne; Maccioni, Lorenzo; Trautmann, Laura; Ostermeyer, Emeric; Borgianni, Yuri; Borg, Jonathan C.
Series: DESIGN
Section: DESIGN METHODS
Page(s): 1393-1404
DOI number: https://doi.org/10.21278/idc.2018.0361

Abstract

Aging societies have an extended need for transportation solutions that enhance elderly’s independence. However, the solutions needed are as manifold as the elderly's lifestyles are. This study uses User-centred Design principles as a structuring tool to manage this complexity of requirements. By not just focusing on specific functionalities but also reflecting product life cycle and usage context, new types of requirements can be revealed. Through a case study, this article shows how a participatory design approach can lead to integrated solutions that better fit the user's needs.

Keywords: integrated product development, requirements management, human centred design, co-design, teamwork

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